Privacy Policy

1. Introduction

Infodra Technologies Private Limited ("Infodra", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us through our website infodra.ai (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We may collect various types of information from and about users of our Website, including:

2.1 Personal Information

When you interact with our Website or contact us, we may collect:

• Name
• Email address
• Company name and information
• Job title and professional details
• Phone number (if provided voluntarily)
• Messages or inquiries submitted through contact forms or email

2.2 Technical and Usage Data

We may automatically collect certain technical information when you visit our Website:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Device information
• Referring website URLs
• Pages visited and time spent on pages
• Cookies and similar tracking technologies

3. How We Use Information

Infodra uses the information we collect for legitimate business purposes, including:

• Responding to inquiries: To communicate with you and respond to your questions, comments, or requests for information about our AI engineering services, software development, CAD engineering services, and technical talent deployment.
• Providing services: To deliver and manage our services, including access to our AI-powered SaaS platforms such as ParkAlert, BizLead, AI Assistant, and StaffTrack.
• Improving website performance: To analyze how users interact with our Website, optimize user experience, and improve our content and services.
• Business communications: To inform you about our services, partnerships, updates, newsletters, and promotional materials (where you have consented to receive such communications).
• Security and fraud prevention: To maintain the security and integrity of our Website and services, prevent fraud, and comply with legal obligations.
• Legal compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing of Information

Infodra does not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you (e.g., hosting providers, email service providers, analytics platforms). These providers are obligated to keep your information confidential and secure.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Infodra, our users, or others.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, understand how you interact with our Website, and improve our services.

What are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences and enable certain functionality.

Types of Cookies We Use:

• Essential Cookies: Required for the Website to function properly (e.g., security, authentication).
• Analytics Cookies: Help us understand how visitors use our Website (e.g., page views, navigation patterns).
• Functionality Cookies: Remember your preferences and settings (e.g., language, theme preferences).

You can control or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

6. Data Security

Infodra takes the security of your personal information seriously. We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

These measures include:

• Encryption of data in transit and at rest where appropriate
• Secure hosting environments and server infrastructure
• Access controls and authentication mechanisms
• Regular security assessments and updates

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites, services, or resources that are not operated by Infodra. These links are provided for your convenience and information.

We are not responsible for the privacy practices, content, or policies of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information.

8. Data Retention

Infodra retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When determining the appropriate retention period, we consider factors such as:

• The nature and sensitivity of the information
• The purposes for which we collected the information
• Legal, regulatory, or contractual obligations
• The need to resolve disputes or enforce agreements

9. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at the email address provided in Section 10 below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

11. Changes to This Privacy Policy

Infodra may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Website after any changes to this Privacy Policy constitutes your acceptance of those changes.

If we make material changes to this Privacy Policy that significantly affect your rights, we will provide additional notice through our Website or by email where appropriate.